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Director Business Innovation & Culture

Location: VIC
Work Type: Full Time permanent/Term Contract
  • Lead the change
  • Organisational wide focus
  • Executive level role

Located on the Eastern shores of Port Phillip Bay, Frankston is renowned for its award-winning waterfront, natural reserves, vibrant lifestyle, diverse community and growing business, arts, education and health sectors. As the strength and diversity of the city continues to grow, Frankston strives to be recognised as the lifestyle capital of Victoria.

With significant private and public sector investment, including over $700 million committed to the Frankston city centre in the past five years, Frankston City is transforming. Council’s significant capital investment program means our community is ready and positioned for what is occurring now and in the future.

It couldn’t be a more exciting time to join the Frankston City Council and contribute to its future direction. An organisational wide consultation process and a review of the corporate structure has placed renewed emphasis on building the high performing organisation our community expects and our staff want to be a part of.

With a greater focus on building a positive organisation culture, improving our engagement with the community and driving change and transformation across the organisation, we aim to better deliver on Council’s strategic direction and its services to the community.

Council is seeking applications from innovative, customer centric and values driven executives to drive the change required to realise our ambition.

This position will oversee Frankston City Council’s business transformation program and as a result will touch all areas of the organisation as we review the way in which we provide our services, ensuring they are contemporary and appropriate for the future expectations of our community. As well as looking at streamlining our process and improving our systems we are keen to focus on the culture of the organisation to ensure our people are smart, safe, productive and happy.

Your focus will include:

• Drive Council’s business transformation and customer experience agenda to provide excellent services and a high performing organisation.

• To build an understanding of the level of importance of business transformation, culture and customer experience across the Executive management team, Council employees, Councillors and the community.

• Proactively market Council’s transformation with a focus on representing and promoting Frankston City Council at every opportunity to local government, other levels of government, associations and the community.

To be successful in this role you will balance your focus of providing outstanding corporate and cultural change while leading a commercially minded, engaged team that contribute broadly to all programs and projects at Frankston City Council.

For a candidate pack or to apply for this role please visit the McArthur website at, referencing job number 140575 in the search bar.

For a confidential conversation, please contact Nick Kelly on (03) 9828 6562.

Applications close: Monday 2nd March 2020.

140575 Posted On:24/02/2020